András Arató, live forever.
So, today was the day we were supposed to be getting nine new high-tech, energy-saving vinyl/etc. windows to replace the last remaining originals on our 1947 bungalow.
We diligently cleared spaces, and the crew arrived.
A spot of bother: someone at The Window Installer Company Corporation, LLC had entered the wrong specs for the six downstairs windows.
They were four inches too tall for the space to be occupied.
Not something you can trim off with the utility knife.
Never take it out on the lower-level staff is my operating principle, and it was followed here.
We insisted they install the three fitting windows upstairs, which were in the worst shape anyway. Phone calls were made, so at least that part of the nightmare is done, and was done well.
Now we have to wait, despite being reassured as to our project being moved up to "RUSH" status.
Frankly, the fact we didn't pay a dime yet toward the windows that were installed is probably going to be the thing that puts oomph into the "RUSH."
But we're still looking at four weeks yet.
Assuming supply chain and labor issues don't raise their heads for a third time.
The *exact* same thing is happening to me right now in St. Louis with Window World, right down to them being four inches too long. I read your post days ago and thought "Man, I hope this isn't an omen". I wonder if this happens all the time?
ReplyDelete--greenlight
Not that precise error, but order screw-ups, yes. At least if the grizzled crew chief for the install can be believed.
ReplyDeleteAnd there's no reason not to believe him. He was apologetic, but not shocked. Supposedly our properly-fitted replacements will be here in two weeks.
We shall see.